How much does Vonigo cost for a junk removal business?

Vonigo charges $98/user/month (Starter), $119/user/month (Professional), or $139/user/month (Premium). A 5-person junk removal team on Professional pays $595/mo; the same team on Premium pays $695/mo. A 10-person team on Premium costs $1,390/mo. Implementation fees start at $750+. ScaleYourJunk covers all features at a flat $149/mo (Starter) or $299/mo (Growth) with no per-user fees, no contracts, and no implementation charges.

Why is Vonigo's online payment locked behind Premium?

Vonigo's Starter and Professional plans include invoicing but not credit card processing. To accept online payments via Vonigo Pay, you must upgrade to Premium at $139/user/month. For a 5-person crew, that is $695/mo just to collect cards on-site. ScaleYourJunk includes Stripe payment processing on both plans — Starter and Growth — with no additional fees beyond your standard Stripe processing rate.

Does Vonigo charge implementation or onboarding fees?

Yes. User reports indicate implementation fees of $750 or more, including charges for adding features like online payment processing. Current fees are not publicly listed — Vonigo requires a sales call for pricing. ScaleYourJunk has zero implementation fees, zero onboarding charges, and includes data migration at no cost. Most operators are live within 5–7 business days.

Is Vonigo cheaper than ScaleYourJunk for a solo operator?

No. Even a 2-person team (owner plus one helper) on Vonigo Professional costs $238/mo — and that does not include online payments, AI phone answering, or a managed website. ScaleYourJunk Starter at $149/mo includes all three. The gap widens with every hire: a 5-person team saves $296–$396/mo on ScaleYourJunk, and a 12-person team saves over $1,100/mo.

Does Vonigo support load-based pricing for junk removal?

No. Despite listing junk removal as a supported vertical, Vonigo uses generic service pricing fields with no load tier structure. There are no quarter/half/full truck pricing tiers, no volume-based calculations, no minimum load charges, and no item-select booking. Operators build workarounds using custom service line items. ScaleYourJunk has load-based pricing native to the platform with item-select customer booking.

Does Vonigo have dump fee tracking for haulers?

No. Vonigo has no disposal cost fields, dump ticket tracking, or tipping fee management. Junk removal operators must track dump fees manually in spreadsheets or note fields. This means you cannot automatically calculate true job profitability. ScaleYourJunk logs disposal costs per job, per facility, and per material type — then factors those costs into per-truck P&L on the Growth plan.

Does Vonigo have an AI phone agent or answering?

No. Vonigo has no AI phone answering capability on any tier. The Premium plan includes a Call Center module for routing and managing human-operated phone queues — useful for franchises with staffed call centers but not for independent operators. ScaleYourJunk includes an AI phone agent on both plans: business hours on Starter, 24/7 with SMS follow-up on Growth. The agent cannot quote prices — it captures details and books jobs.

Does Vonigo have a driver mobile app included?

Only on Professional and Premium tiers. Vonigo's Starter plan at $98/user restricts crew to desktop browser access — impractical for field operations. The mobile app requires Professional at $119/user or Premium at $139/user. ScaleYourJunk includes the driver mobile app on both plans at no extra cost, with job details, navigation, photo capture, and on-site payment collection.

Is Vonigo still being actively developed in 2025?

Evidence suggests limited development. Multiple 2024 Capterra reviewers describe Vonigo as a 'dead project' with no new features in years. Vonigo was acquired by Fullsteam in February 2022 and employs 11–50 people. Post-acquisition feature development pace is unclear. No major product announcements have been documented since the acquisition. ScaleYourJunk ships junk-specific features monthly under active solo-founder development.

Can I export my customer data from Vonigo?

Yes. Vonigo supports data export to Excel and CSV formats. However, users describe the CRM as weak — one reviewer noted that Excel delivers better insights than Vonigo's native reporting. Request a complete export through Vonigo support before switching. ScaleYourJunk auto-maps imported CSV fields during onboarding, and data migration is included at no cost.

How long does it take to switch from Vonigo to ScaleYourJunk?

Most operators complete the full migration in 5–7 business days. That includes customer data import, load-based pricing configuration, Stripe connection, managed website build, and AI phone agent setup. Your existing Vonigo account and website stay live until cutover. No implementation fees, no overlap billing from ScaleYourJunk — you only start paying when you go live.

ScaleYourJunk vs Vonigo

ScaleYourJunk vs Vonigo for Junk Removal

Looking for a Vonigo alternative built specifically for junk removal? Vonigo is a franchise-focused FSM platform acquired by Fullsteam in 2022. Per-user pricing at $98–$139/user/month means a 10-person team pays...

Updated Mar 2026 · Sources: vonigo.com, Capterra, GetApp, Software Advice, SaaSworthy, user reports

gavel Quick Verdict

Best for

Independent junk removal operators running 1–10 trucks who want flat monthly pricing with junk-specific features included — not $98–$139/user/month enterprise pricing that punishes you for every new hire you add to the roster.

Not ideal if

You run a multi-location franchise needing centralized royalty reporting, call center queue management, and territory-based lead routing across 20+ locations.

Top reasons to switch

checkFlat $149–$299/mo vs $98–$139/user/month — a 10-person crew saves $700–$1,100/mo, which is $8,400–$13,200/year back in your pocket

checkAI phone agent included on both plans — Vonigo offers zero AI phone answering on any tier, leaving after-hours calls unanswered and leads lost

checkOnline payments included on both plans via Stripe — Vonigo locks payment processing behind the $139/user Premium tier, costing a 5-person team $695/mo just to take cards

checkMobile driver app included at no extra cost — Vonigo locks the mobile app behind the $119/user Professional tier, meaning basic crew access starts at $595/mo for five people

Junk-specificFlat pricingAI phone includedActive development

$98–$139/mo

Per-user cost

$980–$1,390/mo

10-person team

$750+

Implementation fee

The Verdict

check_circleChoose ScaleYourJunk if…

checkYou want predictable pricing that stays flat — $149 or $299/mo regardless of how many crew members you add, so hiring your fourth or fifth driver never inflates your software bill

checkYou need online payment processing without upgrading to a $139/user/month plan — Stripe is connected on both ScaleYourJunk tiers and you keep your existing Stripe processing rates

checkYou want a full mobile app for drivers without paying $119/user/month — ScaleYourJunk includes driver-facing mobile access from day one, with job details, navigation, and completion workflows

checkYou need an AI phone agent to catch after-hours calls — Vonigo has no AI phone capability at all, while ScaleYourJunk includes it on Starter during business hours and 24/7 on Growth

swap_horizChoose Vonigo if…

arrow_forwardYou run a multi-location franchise with 20+ territories needing centralized royalty reporting, call center queue routing, and corporate-level oversight dashboards across every location

arrow_forwardYou already operate across a Vonigo franchise network with years of historical data, trained staff, and high switching costs that would disrupt operations for 30–60 days during migration

arrow_forwardYou operate a nonprofit donation pickup service like Goodwill or Habitat for Humanity ReStore — Vonigo has real case studies and specialized workflows for high-volume donation logistics

arrow_forwardYou run a multi-service company with junk removal, moving, and cleaning divisions that each need distinct configurable workflows, pricing rules, and service type routing in one platform

lightbulbKey Takeaway

Vonigo wins for large franchise operations needing centralized multi-location management and royalty reporting. ScaleYourJunk wins decisively on price, junk removal specificity, active development, and included features like AI phone answering that Vonigo does not offer at any tier.

Key Differences

The real operational gaps — not a 200-row checkbox marathon.

$299/mo Flat vs $980–$1,390/mo for 10 People

SYJ: Flat $149/mo (Starter) or $299/mo (Growth). Add unlimited crew members, dispatchers, and office staff. Your software cost never changes as you scale from 2 people to 20.

AI Phone Agent vs No AI at All

SYJ: AI phone agent included on both plans. Starter covers business hours; Growth handles 24/7 coverage plus SMS follow-up. The agent answers, captures job details, and books into your calendar. It cannot quote prices — it routes pricing questions to you or your team.

Online Payments Included vs $139/User Gate

SYJ: Stripe payment processing is included on both ScaleYourJunk plans. Connect your existing Stripe account during onboarding — you keep your negotiated processing rate. Invoices include a pay-now link. Crew can collect on-site via mobile.

Managed SEO Website vs No Website Builder

SYJ: ScaleYourJunk includes a fully managed, SEO-optimized website with item-select booking built in. We handle hosting, updates, page speed, schema markup, and local SEO structure. Your site goes live during onboarding at no extra charge.

Active Platform vs Stagnant Post-Acquisition

SYJ: ScaleYourJunk is under active development by a dedicated founder building exclusively for junk removal. Feature requests from operators ship in weeks, not quarters. The roadmap is public, and users see tangible platform improvements every month.

Load-Based Pricing Engine vs Generic Quoting

SYJ: ScaleYourJunk has load-based pricing built into the quoting engine. Set your rates per load tier, define minimums, and let the item-select booking tool calculate estimates automatically. Your crew sees load fractions on their job cards — no guesswork, no manual math.

Feature-by-Feature Comparison

Every capability that matters for junk removal.

Show differences only

Feature	ScaleYourJunk	Vonigo
Load-Based Pricing	check_circleIncluded Built-in truck load tiers (quarter, half, three-quarter, full) with minimum charge logic and item-select customer-facing booking	cancelMissing Generic service pricing fields only — no load tiers, no volume-based calculations, no junk removal pricing structure
Dump Fee Tracking	check_circleIncluded Log disposal costs per job, per facility, per material type. Auto-calculates margin impact on every completed job in real time	cancelMissing No disposal cost fields, no dump ticket tracking, no tipping fee management — operators track fees manually in spreadsheets
AI Phone Agent	check_circleIncluded Included on both plans. Business hours on Starter, 24/7 plus SMS follow-up on Growth. Captures lead details and books jobs — cannot quote prices	cancelMissing No AI phone answering on any tier. Premium plan offers a call center queue module for routing human-operated calls only
Per-User Fees	cancelMissing Zero per-user fees on any plan. Add unlimited crew members, dispatchers, and office staff. Flat $149 or $299/mo always	check_circleIncluded $98/user Starter, $119/user Professional, $139/user Premium. Every new hire increases your monthly software cost by $98–$139
Online Payment Processing	check_circleIncluded Stripe integration included on both plans. Operators connect their existing Stripe account. On-site mobile collection and invoice pay links included	add_circleAdd-on Vonigo Pay requires Premium plan at $139/user/month. Starter and Professional plans include invoicing but no online payment processing
SEO Website	check_circleIncluded Fully managed, SEO-optimized website with item-select booking, schema markup, local SEO structure, and mobile responsiveness included on both plans	cancelMissing No website builder. Operators need a separate website, separate hosting, and a developer. Vonigo provides an embeddable online booking form only
Item-Select Booking	check_circleIncluded Customers select specific items (couch, fridge, mattress) from a visual menu. System calculates estimated load size and price range automatically	cancelMissing Standard service booking form with date/time selection and text fields. No item-level selection, no visual menu, no automated load estimation
Driver Mobile App	check_circleIncluded Included on both plans. Job details, navigation, photos, completion workflows, and on-site payment collection from any smartphone	warningPartial Mobile app locked behind Professional plan at $119/user/month. Starter plan users are limited to desktop browser access only

Load-Based Pricing

SYJ

check_circleIncluded

Built-in truck load tiers (quarter, half, three-quarter, full) with minimum charge logic and item-select customer-facing booking

Vonigo

cancelMissing

Generic service pricing fields only — no load tiers, no volume-based calculations, no junk removal pricing structure

Dump Fee Tracking

SYJ

check_circleIncluded

Log disposal costs per job, per facility, per material type. Auto-calculates margin impact on every completed job in real time

Vonigo

cancelMissing

No disposal cost fields, no dump ticket tracking, no tipping fee management — operators track fees manually in spreadsheets

AI Phone Agent

SYJ

check_circleIncluded

Included on both plans. Business hours on Starter, 24/7 plus SMS follow-up on Growth. Captures lead details and books jobs — cannot quote prices

Vonigo

cancelMissing

No AI phone answering on any tier. Premium plan offers a call center queue module for routing human-operated calls only

Per-User Fees

SYJ

cancelMissing

Zero per-user fees on any plan. Add unlimited crew members, dispatchers, and office staff. Flat $149 or $299/mo always

Vonigo

check_circleIncluded

$98/user Starter, $119/user Professional, $139/user Premium. Every new hire increases your monthly software cost by $98–$139

Online Payment Processing

SYJ

check_circleIncluded

Stripe integration included on both plans. Operators connect their existing Stripe account. On-site mobile collection and invoice pay links included

Vonigo

add_circleAdd-on

Vonigo Pay requires Premium plan at $139/user/month. Starter and Professional plans include invoicing but no online payment processing

SEO Website

SYJ

check_circleIncluded

Fully managed, SEO-optimized website with item-select booking, schema markup, local SEO structure, and mobile responsiveness included on both plans

Vonigo

cancelMissing

No website builder. Operators need a separate website, separate hosting, and a developer. Vonigo provides an embeddable online booking form only

Item-Select Booking

SYJ

check_circleIncluded

Customers select specific items (couch, fridge, mattress) from a visual menu. System calculates estimated load size and price range automatically

Vonigo

cancelMissing

Standard service booking form with date/time selection and text fields. No item-level selection, no visual menu, no automated load estimation

Driver Mobile App

SYJ

check_circleIncluded

Included on both plans. Job details, navigation, photos, completion workflows, and on-site payment collection from any smartphone

Vonigo

warningPartial

Mobile app locked behind Professional plan at $119/user/month. Starter plan users are limited to desktop browser access only

The Real Cost Comparison

What you actually pay — not just the headline price.

Team size:

Built for Junk Removal

ScaleYourJunk

$299/mo flat on Growth — your software cost is identical to a 5-person team. Scaling your crew has zero impact on your SaaS expense

No per-user fees on either plan. Month-to-month — no annual contracts required. Annual billing available at 20% off: $119/mo Starter, $239/mo Growth. No implementation fees. No onboarding charges. No hidden costs.

$149/mo Starter

Ideal for 1–2 truck operations. Includes CRM, dispatch, scheduling, invoicing with Stripe payments, dump fee tracking, load-based pricing, managed SEO website with item-select booking, AI phone agent during business hours, and email automation. Zero SMS on Starter. No per-user fees — add your entire crew at no additional cost.

$299/mo Growth

Built for 3–10 truck operations ready to scale. Everything in Starter plus 24/7 AI phone agent with SMS follow-up, auto lead follow-up sequences, full driver portal with job completion workflows, route optimization, GPS fleet tracking, per-truck P&L reporting, QuickBooks Online sync, customer job tracking, and a dedicated account manager. No per-user fees — your 12-person crew costs the same as your 5-person crew.

Vonigo

$1,428–$1,668/mo on Professional/Premium — you are now spending $17,136–$20,016/year on field service software alone

Pricing sourced from SaaSworthy (2020) and user-reported data. Vonigo does not publish current pricing publicly — you must contact their sales team for a quote. Post-acquisition prices under Fullsteam may be higher than these figures.

Starter plan (5 users × $98/user)$490/mo

Professional plan (5 users × $119/user) — adds mobile app$595/mo

Premium plan (5 users × $139/user) — adds online payments$695/mo

Implementation fee (one-time, per user reports)$750+

savings

Estimated Annual Savings

$1,129–$1,369/mo ($13,548–$16,428/year)

Switching from Vonigo

No $750+ implementation fee on ScaleYourJunk. Data migration, onboarding, website build, and AI phone setup are all included at no additional cost. Most Vonigo operators are fully migrated and live within 5–7 business days.

Export your customer data from Vonigo

Pull all customer records, job history, and contact information via Vonigo's Excel/CSV export. Request a complete export through Vonigo support — one reviewer noted the CRM is weak, so verify your export includes all fields you need before proceeding.

Document custom workflows and pricing rules

Write down any configured workflows, service types, and pricing tiers you have set up in Vonigo. ScaleYourJunk's native junk removal features — load-based pricing, item-select booking, dump fee tracking — replace most custom workarounds. Note any Vonigo-specific automations you depend on.

Import data and configure ScaleYourJunk

Upload your customer CSV during onboarding — fields auto-map to ScaleYourJunk's data structure. Set your load-based pricing tiers, connect your Stripe account, and configure your service area. Growth plan users also connect QuickBooks and set up GPS tracking during this step.

Launch your managed SEO website

ScaleYourJunk builds your SEO-optimized website with item-select booking during onboarding. Your existing website stays live until the new site is ready for cutover. We handle DNS migration, 301 redirects from your old URLs, and Google Business Profile linking.

What Vonigo Users Say

Real feedback from public reviews.

Platform stagnation — multiple 2024 reviewers describe Vonigo as a 'dead project' with no meaningful feature development since the February 2022 Fullsteam acquisitionNon-existent customer support — users report a pattern where support first denies bugs exist, then claims issues are unfixable, then quietly fixes them only after the customer escalates aggressivelyFeatures that underperform on paper — time tracking, payment processing, and CRM are listed as capabilities but described by actual users as weak, unreliable, and inadequate for daily operationsHigh implementation costs with poor ROI — $750+ charged for adding features like online payment processing, on top of already-high per-user monthly feesScheduling bugs with real operational impact — errors take 20+ minutes to correct per incident, invoice sending breaks, and the cascading delays cost operators billable job time

format_quote

“I do not like it and we are moving on. They have not innovated any new features in years. I think this is a dead project. Their support is non-existent. We are actively looking for a replacement and I would not recommend Vonigo to anyone in the junk removal or hauling space.”

Paraphrased · Capterra Review · 2024

format_quote

“Extreme poor quality and needs major development to be an effective tool. There is not a single franchisee that is happy with the change. The time tracking is weak, the payments are inadequate, and the CRM barely functions. Excel delivers the information I need from Vonigo data exports — that tells you everything.”

Paraphrased · Capterra Review (Franchise Owner) · 2024

format_quote

“Whenever I need tech support, first they try to tell me there is not an issue, then they tell me it is not fixable, then when I really get firm with them, suddenly they fix it. Scheduling errors take 20+ minutes to correct. Difficult to send invoices. The whole experience erodes trust in the platform.”

Paraphrased · Software Advice Review · 2024

Where Vonigo Still Wins

Genuine advantages worth acknowledging.

verified

Franchise management at scale

Vonigo was purpose-built for multi-location franchise operations. Real clients include ServiceMaster, Habitat for Humanity ReStore, Goodwill, and O2E Brands. Royalty reporting, territory-based lead routing, call center queue management, and centralized dashboards across 20+ locations are genuine strengths that ScaleYourJunk does not replicate.

verified

Junk removal listed as a supported vertical with real clients

Vonigo is one of the few field service platforms that explicitly lists junk removal as a supported vertical with a dedicated industry page. They have real hauler clients in production — not just a generic FSM claiming to serve every trade. That industry awareness means their onboarding team understands basic junk removal workflows even if the platform lacks junk-specific pricing tools.

verified

Configurable workflows for complex multi-service operations

Vonigo lets you configure distinct workflows, pricing rules, and intake forms for different service types within one platform. If you run junk removal alongside moving, cleaning, or donation pickup services, Vonigo's workflow engine handles service-type routing more flexibly than most single-vertical tools. This matters for operators generating revenue across 3–4 service lines.

verified

Location-based online booking with zip code filtering

Vonigo's embeddable booking engine filters by zip code and automatically routes leads to the correct franchise location. For multi-territory operations covering a metro area with overlapping service zones, this location-aware booking is genuinely useful and prevents leads from landing at the wrong location.

If you run a multi-location franchise with 20+ territories, Vonigo's centralized management, royalty reporting, and call center routing are genuinely valuable — and ScaleYourJunk does not offer franchise tools. But if you run 1–10 trucks as an independent operator, you are paying enterprise per-user pricing for franchise features you will never use, on a platform that multiple reviewers describe as stagnant.

ScaleYourJunk vs Vonigo: FAQ

Pricing & Cost

Features & Capabilities

Migration & Platform Health

Related Resources

Guide

ScaleYourJunk vs Jobber

How ScaleYourJunk compares to the most popular general FSM platform — Jobber's per-user pricing vs flat rates for junk removal operators.

Guide

ScaleYourJunk vs ServiceTitan

The enterprise comparison — ServiceTitan's $49,000+ Year 1 costs vs ScaleYourJunk Growth at $299/mo flat with no per-user fees.

Feature

Dump Fee Tracking

Log disposal costs per job, per facility, per material type. The junk-specific feature Vonigo does not offer on any tier.

Feature

AI Phone Agent

Included AI phone answering that captures leads and books jobs 24/7 on Growth — a capability Vonigo lacks entirely.

Feature

Load-Based Pricing

Set quarter, half, and full truck rates with minimums. The pricing engine Vonigo cannot replicate with generic service fields.

Flat Pricing. Every Feature. No Per-User Fees.

A 10-person team on Vonigo Premium pays $1,390/mo. The same team on ScaleYourJunk Growth pays $299/mo — saving you $13,092/year.

Book a Demo

check_circleNo annual contract — month-to-month billing, cancel anytimecheck_circleNo per-user fees — unlimited crew members on every plancheck_circleNo implementation fees — onboarding, migration, and website build includedcheck_circle20% off annual billing — $119/mo Starter, $239/mo Growth

Growth: $299/mo for 3–10 trucks · Starter: $149/mo for 1–2 trucks