One CRM to Run Your Entire Junk Removal Business

Every customer record includes contact details, service history, job count, total revenue, risk score, VIP status, tags, notes, locations with access codes, billing contacts, PO numbers, NET terms, referral source, and a full timeline of jobs, invoices, leads, reviews, and internal notes. Commercial customers can also have parent-child account hierarchies.

When a job status changes to completed, ScaleYourJunk automatically creates an invoice with the quoted amount, assigns the next sequential invoice number, and sets the due date based on the customer's NET terms (defaulting to NET-30 if none are set). The invoice is idempotent — if one already exists for that job, no duplicate is created. Line items, tax, deposit, and tip fields are all supported.

Per-truck profitability is calculated as revenue minus disposal fees, labor costs, fuel expenses, and other operating costs (maintenance, tolls, supplies). The reports page shows each truck's job count, net profit, margin percentage, working days, revenue per truck-day, profit per truck-day, and utilization rate — so you can see exactly which trucks are earning and which are costing you money.

Yes. The Growth plan includes two-way QuickBooks Online sync. Invoices, payments, and customer records sync automatically so your books stay up to date without double entry. Your accountant can work directly in QuickBooks while you manage operations in ScaleYourJunk.

You can track leads from any source — Google, Yelp, HomeAdvisor, Thumbtack, referrals, your website, social media, phone calls, and custom sources. The marketing funnel report shows leads, booked jobs, completed jobs, invoiced, and paid stages with conversion rates and revenue per lead for each source, so you know exactly where your most profitable customers come from.

ScaleYourJunk supports seven user roles with granular permissions: Owner, Admin, Dispatcher, Driver, Office Staff, Salesperson, and Viewer. Each role controls access to dispatch, customers, invoices, reports, fleet, and settings. Owners can customize permissions for any role, and there are no per-user fees regardless of team size.

Yes. The Growth plan includes CSV data import for customers, jobs, invoices, and contact records. Our onboarding team will help you migrate data from spreadsheets, Jobber, Workiz, or any other system so you start with a complete customer history — no data left behind.

The reports dashboard includes financial summaries (revenue, gross profit, operating profit, margins), per-truck P&L, accounts receivable aging (current through 120+ days), driver performance scorecards, labor cost trends, marketing funnel analysis with lead source ROI, and revenue trend charts. All reports support custom date ranges and period comparisons.